Article

  • 3 months

    3 months

    YetiShare / Plugins / Image Viewer

    199

Image Thumbnail Generation Hanging

Issue:

When generating thumbnails, it's locking the browser for a period of time then failing to create the image.

Fix:

This may be caused by a DNS issue. When thumbnails are generated, the script downloads a copy of the image via your site url. Sometimes your own server may not be able to reach it's own domain name via DNS. To fix this edit the /etc/hosts file on the server. Add an entry similar to:

127.0.0.1 yourdomain.com

If that doesn't fix the issue, try with the public server IP.